Integrate SendGrid with Justuno to enhance your email marketing and customer engagement. Follow our step-by-step guide to streamline your workflows and improve campaign effectiveness.
Introduction
Integrate SendGrid with Justuno to significantly enhance your email marketing and customer engagement efforts. This guide will walk you through the integration process, highlight the benefits, and provide troubleshooting tips for a smooth setup.
General Notes
Prerequisites
Before starting the integration, ensure you have:
- An active Justuno account.
- An active SendGrid account with API access.
- Admin access to both platforms.
General Notes
- Field Naming: Custom fields must contain only Latin characters, numbers, and the "_" (underscore) sign. The maximum name length is 128 characters, and names are case-sensitive.
Overview of SendGrid
SendGrid is a robust email marketing and API platform that provides reliable and scalable solutions for transactional and marketing emails. Integrating SendGrid with Justuno allows you to automate and personalize your email campaigns based on customer behavior and preferences.
Benefits of Integrating SendGrid with Justuno:
- Advanced Segmentation: Create highly targeted email campaigns.
- Automated Workflows: Streamline your email marketing efforts.
- Enhanced Personalization: Improve engagement with personalized messages.
If you have any questions about this integration, contact our support team via ticket or your Justuno Strategist via email for further direction or full set up.
How to Connect SendGrid to Justuno
Step 1: Log into Justuno
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Navigate to the Apps section in your Justuno dashboard.
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Select "SendGrid" from the list of integrations.
API Access:
The only required API Key Permission is FULL ACCESS, which is set when the user/client creates the API key in SendGrid.
Step 2: Connect SendGrid
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Enter your SendGrid API key when prompted.
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Authenticate the connection by following the on-screen instructions.
Save the settings to finalize the integration.
Connecting the Integration in Your Workflow
Step 4: Navigate to the Workflow Builder
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Go to the Experiences section and select a Workflow Builder.
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Open your desired workflow or create a new one. To learn more about workflows click here.
Step 5: Manage Synced Apps
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In your workflow, select Manage Synced Apps
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From the right-side menu. Add SendGrid to your synced apps.
Step 6: Configure Fields
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Map the fields you want to sync from Justuno to SendGrid. You can also add additional fields at the bottom.
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Save your settings to finalize the configuration.
Using SendGrid with Justuno
With the integration in place, you can:
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Sync customer data from Justuno to SendGrid in real-time.
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Create segmented email lists based on Justuno’s collected data.
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Set up automated email workflows triggered by actions taken on Justuno forms and pop-ups.
Example Workflow: A visitor signs up through a Justuno pop-up, and their information is immediately sent to SendGrid. This triggers a welcome email series designed to nurture the new lead. To learn about Justuno workflows click here.
Troubleshooting and FAQs
Common Issues and Resolutions:
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Data Sync Issues: Verify API keys and permissions.
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Workflow Triggers Not Activating: Ensure correct setup in both Justuno and SendGrid.
FAQs:
- Can I use the integration on all SendGrid plans? Yes, the integration is available across all plans.
- How often does the data sync? Data syncs in real-time to keep your campaigns up-to-date.
Support
- For further assistance, visit the SendGrid Help Center or the Justuno Knowledge Base
Additional Resources
- SendGrid Documentation: SendGrid API Documentation
Learn more from the experts about different zero & first party data to capture and use from our ebook.
Integrating SendGrid with Justuno provides a powerful way to enhance your email marketing and customer engagement efforts. By following the steps outlined in this guide, you can seamlessly connect these two platforms and start leveraging the combined power of SendGrid’s email capabilities and Justuno’s customer data collection tools.