This article explains how overages work with regards to your Justuno billing plan and how we account for them.
At a glance:
Last updated: 10/02/2024
Introduction
Justuno's Billing Overage feature is activated by default on all paid plans.
While active, a nominal fee will be incurred on your account when you exceed the monthly unique visitor (MUV) limit of your current billing plan.
This fee covers the additional bandwidth needed to handle any influx of traffic, ensuring your Justuno campaigns remain active and uninterrupted.
TIP: If overage charges become recurring, it's a good indicator you may be on the wrong billing plan. We highly recommend upgrading to a plan suitable for your website traffic needs.
Accessing Overage Toggle
For free account holders, you may choose to enable/disable the overage feature when you upgrade your billing plan in the manage plan section in your Justuno account settings.
Once you've selected the appropriate plan, a Plan Summary will appear from the right. Look for the checkbox labeled "Apply overages when exceeding traffic limit". Check or uncheck to enable/disable overages.
For existing paid account holders, you may enable/disable the overage feature by using the toggle in the manage plan section underneath your current plan information.
FAQs:
What happens if I go over my plan limit and I do not have this feature enabled?
- An alert will be visible in your Justuno dashboard notifying you you've exceeded you current billing plan threshold.
- Justuno will stop running on your website and your campaigns will no longer be visible to any visitors for the remainder of that monthly cycle.
- This can potentially result in lost sales conversions.
Will charges and additional traffic bandwidth roll over to the next pay period?
- No, charges are incurred during the current billing month and are reset the following month along with your MUV count.
How much is the additional charge?
- Prices vary based on the selected plan and is broken down in the Plan Summary - line item "Auto Extras".
